Privacy Policy

This Privacy Policy explains how Bayou Bound Insurance Services LLC ("Bayou Bound," "we," or "us") collects, uses, shares, and protects information obtained through ShopBayouBound.com and related online forms and services. Information You Provide We may collect information that you voluntarily submit, including: - Contact details such as your name, mailing address, email address, and phone number - Information you provide when requesting an insurance quote or consultation - Details about your property, vehicles, business, or other items you wish to insure - Information submitted when registering for classes, consultations, or events Quote Requests and Existing Policy Information When you request an insurance quote or coverage review, we may collect additional information needed to evaluate your situation. This may include: - Details about your current insurance policies - Information about drivers, household members, or business operations - Loss history or prior claims information If you choose to connect an existing policy through a secure third-party platform such as Canopy Connect, that platform may share policy details with Bayou Bound so we can review your current coverage and compare available options. We use this information only for insurance-related purposes and do not sell it to outside lead-generation companies. Payment and Billing Information If you make a payment for services, classes, or other offerings through this website, payment processing may be handled by Wix or other third-party payment processors. Bayou Bound does not store full payment card numbers on its own systems. Payment processors may collect and process your payment information in accordance with their own privacy policies. How We Use Your Information We use the information we collect to: - Respond to your inquiries and quote requests - Evaluate your insurance needs and present coverage options - Schedule and manage appointments, classes, and consultations - Communicate with you by phone, text, email, or other agreed methods - Maintain business records and comply with legal or regulatory requirements Information Sharing We may share your information with: - Insurance carriers, MGAs, and insurance platforms for quoting, underwriting, and policy servicing - Third-party service providers who help us operate the website, process payments, send communications, or support our business - Referral partners, when you request or consent to a referral (for example, for health-insurance referrals) We do not sell your information to outside lead-generation companies. Cookies and Website Analytics This website may use cookies, pixels, or similar technologies to improve site performance, understand how visitors use the site, and support basic analytics. Your browser may allow you to manage cookie settings. Some features may not function properly if cookies are disabled. Data Security and Limitations We take reasonable steps to protect the information we collect. However, no website or electronic system can guarantee absolute security. We cannot promise that data will never be accessed, disclosed, altered, or destroyed due to a breach of safeguards. Your Choices You may: - Update or correct certain contact details by reaching out to us - Request that we limit certain types of communications - Unsubscribe from marketing emails by using the link provided in those messages, where applicable Requests for Access, Correction, or Deletion Depending on your location and applicable law, you may have rights to request access to, correction of, or deletion of certain personal information. To make a request, please contact us using the information below. We may need to verify your identity before responding. Contact Us If you have questions about this Privacy Policy or how your information is handled, please contact: Bayou Bound Insurance Services LLC Email: service@ShopBayouBound.com Phone: 1-877-BOUND-4U (1-877-268-6348) Changes to This Policy We may update this Privacy Policy from time to time. When we make material changes, we will update the date at the top or bottom of this page. Bayou Bound does not sell customer information to outside lead-generation companies and does not guarantee that data can never be compromised.